Bigmind - Bigmind web app is not loading – Incident details

All systems operational

Bigmind web app is not loading

Resolved
Degraded performance
Started 3 months agoLasted about 2 hours

Affected

App

Major outage from 8:32 AM to 9:12 AM, Partial outage from 9:12 AM to 10:19 AM, Degraded performance from 10:19 AM to 10:26 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident. This incident is downgraded to partial outage as this currently is impacting a subset of customers.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.