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  <id>tag:bigmind.instatus.com,2005:/history</id>
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  <title>Bigmind Status - Incident history</title>
  <updated>2026-09-15T13:04:21.006+00:00</updated>
  <author>
    <name>Bigmind</name>
  </author>
  
<entry>
  <id>tag:bigmind.instatus.com,2005:Incident/cmu2ooead07p20wqubq7ti2nx</id>
  <published>2026-09-15T13:04:21.006+00:00</published>
  <updated>2026-09-15T13:04:21.006+00:00</updated>
  <link rel="alternate" type="text/html" href="https://bigmind.instatus.com/incident/cmu2ooead07p20wqubq7ti2nx"/>
  <title>Bigmind app is having issues loading</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> App</p>
    <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>13:04:21</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:bigmind.instatus.com,2005:Incident/cmtrbs2cy082w14qgtf9kjh5q</id>
  <published>2026-09-07T13:00:39.211+00:00</published>
  <updated>2026-09-07T13:45:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://bigmind.instatus.com/incident/cmtrbs2cy082w14qgtf9kjh5q"/>
  <title>Syncing Aircall calls are delayed</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 44 minutes</p>
    <p><strong>Affected Components:</strong> Context Graph</p>
    <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>13:45:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>13:00:39</var> GMT+0</small><br /><strong>Identified</strong> -
  We experienced delays syncing Aircall calls. .</p>
<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>13:15:00</var> GMT+0</small><br /><strong>Monitoring</strong> -
  Delayed calls are now catching up.   .</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:bigmind.instatus.com,2005:Incident/cmt8g073301j10rnpfp2e4clc</id>
  <published>2026-08-25T09:08:29.994+00:00</published>
  <updated>2026-08-25T09:08:29.994+00:00</updated>
  <link rel="alternate" type="text/html" href="https://bigmind.instatus.com/incident/cmt8g073301j10rnpfp2e4clc"/>
  <title>Degraded performance in dashboard</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> App</p>
    <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>09:08:29</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:bigmind.instatus.com,2005:Incident/cmpv0a9r10715pgtydvzd812w</id>
  <published>2026-06-01T09:28:18.897+00:00</published>
  <updated>2026-06-01T09:28:18.897+00:00</updated>
  <link rel="alternate" type="text/html" href="https://bigmind.instatus.com/incident/cmpv0a9r10715pgtydvzd812w"/>
  <title>CRM objects have issues loading</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 minutes</p>
    <p><strong>Affected Components:</strong> App</p>
    <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>09:28:18</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>09:40:18</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We are seeing this issue affecting a subset of customers specifically but currently observing a recovery of error rates. We are monitoring..</p>
<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>09:49:41</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:bigmind.instatus.com,2005:Incident/cmownpzj400uf13d4a3oxi2bw</id>
  <published>2026-05-08T08:32:27.093+00:00</published>
  <updated>2026-05-08T08:32:27.093+00:00</updated>
  <link rel="alternate" type="text/html" href="https://bigmind.instatus.com/incident/cmownpzj400uf13d4a3oxi2bw"/>
  <title>Bigmind web app is not loading</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 54 minutes</p>
    <p><strong>Affected Components:</strong> App</p>
    <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>08:32:27</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>09:12:22</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident. This incident is downgraded to partial outage as this currently is impacting a subset of customers..</p>
<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>10:19:35</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>10:26:14</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:bigmind.instatus.com,2005:Incident/cmgs246w204cm78i1awetzvk6</id>
  <published>2025-10-15T12:55:00.000+00:00</published>
  <updated>2025-10-15T12:55:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://bigmind.instatus.com/incident/cmgs246w204cm78i1awetzvk6"/>
  <title>Google Meet issues when joining new meetings</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 26 minutes</p>
    <p><strong>Affected Components:</strong> Chrome Extension</p>
    <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>12:55:00</var> GMT+0</small><br /><strong>Identified</strong> -
  For a subset of users, we are observing errors when joining meetings..</p>
<p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>13:20:54</var> GMT+0</small><br /><strong>Resolved</strong> -
  A fix has been rolled out and will be made available as part of version 1.3.16\. This incident will be resolved as soon as the new version is available in the Chrome web store. Customers installing the extension through the marketplace can get an update earlier..</p>

        ]]>
  </content>
</entry>

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