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    <title>Bigmind Status - Incident history</title>
    <link>https://bigmind.instatus.com</link>
    <description>Bigmind</description>
    <pubDate>Tue, 15 Sep 2026 13:04:21 +0000</pubDate>
    
<item>
  <title>Bigmind app is having issues loading</title>
  <description>
    Type: Incident
    

    Affected Components: App
    Sep 15, 13:04:21 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:04:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 15 Sep 2026 13:04:21 +0000</pubDate>
  <link>https://bigmind.instatus.com/incident/cmu2ooead07p20wqubq7ti2nx</link>
  <guid>https://bigmind.instatus.com/incident/cmu2ooead07p20wqubq7ti2nx</guid>
</item>

<item>
  <title>Syncing Aircall calls are delayed</title>
  <description>
    Type: Incident
    Duration: 44 minutes

    Affected Components: Context Graph
    Sep 7, 13:45:00 GMT+0 - Resolved - This incident has been resolved. Sep 7, 13:00:39 GMT+0 - Identified - We experienced delays syncing Aircall calls.  Sep 7, 13:15:00 GMT+0 - Monitoring - Delayed calls are now catching up.    
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 44 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:45:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:00:39&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We experienced delays syncing Aircall calls. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:15:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  Delayed calls are now catching up.   .&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 7 Sep 2026 13:00:39 +0000</pubDate>
  <link>https://bigmind.instatus.com/incident/cmtrbs2cy082w14qgtf9kjh5q</link>
  <guid>https://bigmind.instatus.com/incident/cmtrbs2cy082w14qgtf9kjh5q</guid>
</item>

<item>
  <title>Degraded performance in dashboard</title>
  <description>
    Type: Incident
    

    Affected Components: App
    Aug 25, 09:08:29 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:08:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 25 Aug 2026 09:08:29 +0000</pubDate>
  <link>https://bigmind.instatus.com/incident/cmt8g073301j10rnpfp2e4clc</link>
  <guid>https://bigmind.instatus.com/incident/cmt8g073301j10rnpfp2e4clc</guid>
</item>

<item>
  <title>CRM objects have issues loading</title>
  <description>
    Type: Incident
    Duration: 21 minutes

    Affected Components: App
    Jun 1, 09:28:18 GMT+0 - Investigating - We are currently investigating this incident. Jun 1, 09:40:18 GMT+0 - Monitoring - We are seeing this issue affecting a subset of customers specifically but currently observing a recovery of error rates. We are monitoring. Jun 1, 09:49:41 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:28:18&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:40:18&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We are seeing this issue affecting a subset of customers specifically but currently observing a recovery of error rates. We are monitoring..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:49:41&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 1 Jun 2026 09:28:18 +0000</pubDate>
  <link>https://bigmind.instatus.com/incident/cmpv0a9r10715pgtydvzd812w</link>
  <guid>https://bigmind.instatus.com/incident/cmpv0a9r10715pgtydvzd812w</guid>
</item>

<item>
  <title>Bigmind web app is not loading</title>
  <description>
    Type: Incident
    Duration: 1 hour and 54 minutes

    Affected Components: App
    May 8, 08:32:27 GMT+0 - Investigating - We are currently investigating this incident. May 8, 09:12:22 GMT+0 - Identified - We are continuing to work on a fix for this incident. This incident is downgraded to partial outage as this currently is impacting a subset of customers. May 8, 10:19:35 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 8, 10:26:14 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 54 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:32:27&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:12:22&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident. This incident is downgraded to partial outage as this currently is impacting a subset of customers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:19:35&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:26:14&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 8 May 2026 08:32:27 +0000</pubDate>
  <link>https://bigmind.instatus.com/incident/cmownpzj400uf13d4a3oxi2bw</link>
  <guid>https://bigmind.instatus.com/incident/cmownpzj400uf13d4a3oxi2bw</guid>
</item>

<item>
  <title>Google Meet issues when joining new meetings</title>
  <description>
    Type: Incident
    Duration: 26 minutes

    Affected Components: Chrome Extension
    Oct 15, 12:55:00 GMT+0 - Identified - For a subset of users, we are observing errors when joining meetings. Oct 15, 13:20:54 GMT+0 - Resolved - A fix has been rolled out and will be made available as part of version 1.3.16\. This incident will be resolved as soon as the new version is available in the Chrome web store. Customers installing the extension through the marketplace can get an update earlier. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 26 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:55:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  For a subset of users, we are observing errors when joining meetings..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:20:54&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  A fix has been rolled out and will be made available as part of version 1.3.16\. This incident will be resolved as soon as the new version is available in the Chrome web store. Customers installing the extension through the marketplace can get an update earlier..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 15 Oct 2025 12:55:00 +0000</pubDate>
  <link>https://bigmind.instatus.com/incident/cmgs246w204cm78i1awetzvk6</link>
  <guid>https://bigmind.instatus.com/incident/cmgs246w204cm78i1awetzvk6</guid>
</item>

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